Re: [Handle-info] Sloooow responses from handle.net

[Stephen Ford <stephen@pinky.gsu.edu>]

Stuart,

Thanks so much.  I'm off to talk to management and then networking :-)

Stephen
 
On Wed, Apr 09, 2008 at 08:48:02AM +0100, Stuart Lewis wrote:
> Hi Stephen,
> 
> > We have renewed usage of handle.net for dspace (I'm the new guy here but I'm
> > told it hadn't been used for over a year).  Now that it is working, we are
> > having some performance issues.
> > 
> > When following a link http://hdl.handle.net/2197/333, and using snoop, the
> > response time for the redirect is upwards of 12 seconds!
> >  
> > Are there some configs or extra steps that I need to get the response time
> > down?
> 
> One potential cause of this is your firewall. The handle server requires
> ports 2641 and 8000 to be open.
> 
> By default the handle system tries to use a UDP connection, and if this
> timesout with no response it falls back to TCP.
> 
> Double check that you have those ports open for UDP connections.
> 
> Thanks,
> 
> 
> Stuart
> _________________________________________________________________
> 
> Gwasanaethau Gwybodaeth                      Information Services
> Prifysgol Aberystwyth                      Aberystwyth University
> 
>             E-bost / E-mail: Stuart.Lewis@aber.ac.uk
>                  Ffon / Tel: (01970) 622860
> _________________________________________________________________


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